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Manual Tool Crash Report
Posted: Tue Mar 09, 2021 8:19 am
by Fubared
After extraction, I run the Manual tool to check alignments and get the following crash report
System info:
GPU Geforce RTX2070 with Max-Q Design
Processor Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 517306DC-E8A4-49FA-883F-BD6D21CA36A3
Product ID 00325-81972-83038-AAOEM
System type 64-bit operating system, x64-based processor
Please let me know if i'm doing something dumb!
Re: Manual Tool Crash Report
Posted: Tue Mar 09, 2021 10:38 am
by Fubared
Jus to add, this only seems to be an issue for newly extracted data.
The Manual tool works on older (last week) alignments. I can also extract facesets from both old and new alignments, however connot run the Manual tool on the new alignments and source data.
Re: Manual Tool Crash Report
Posted: Wed Mar 10, 2021 11:59 am
by torzdf
Can you provide me with the file:
1 - new alignments\35 pic\source\IMG_8748.PNG
This looks like it is failing a check in a correct manner, so I need to examine the image header.
Re: Manual Tool Crash Report
Posted: Mon Mar 15, 2021 11:55 pm
by Fubared
I narrowed this down to a sequence of editing with IOS software, seemed after some touching up those specific images wouldn't work. Haven't been able to replicate so don't think will be an issue that needs a fix or that will cause problems for anyone else.
Re: Manual Tool Crash Report
Posted: Tue Mar 16, 2021 2:44 pm
by torzdf
Thanks for the information 
crash_report.2021.03.09.074930572477.log